DATA PROTECTION

INTRODUCTION

WHM (hereinafter "WHM") operates the Website www.lilyofthevalley.com (hereinafter the "website"), which involves the processing and storage of personal data of users of the website (hereinafter referred to as "WHM"). after the "Users").

Is understood by User, any person using or who has used the website, including, in particular, the visitors of the website.

Personal data means personal data which means any information communicated by Users and used to identify it directly or indirectly.

This Privacy Policy provides Users with certain information relating to the processing of their personal data collected on the website, or through it, in accordance with the new regulations in force from the European General Regulation on Data Protection 2016/679 (RGPD).

This Regulation extends and facilitates access to users' personal data and reaffirms the essential principles of the protection of privacy by, in particular, minimizing collection, restricting use and limiting the storage of such data. as well as the preservation of their integrity and confidentiality.

This Privacy Policy applies to all Users, in addition to the General Terms and Conditions of Sales.

Please read this Privacy Policy carefully before using the website.

By using the website, you agree to be bound by this Privacy Policy. If you do not agree to any or all of the terms of this Privacy Policy, it is your responsibility not to enter the website, to not use it or to discontinue use of the website.

ANY USER HAS KNOWLEDGE OF THE PRESENT PRIVACY POLICY AND TO HAVE ACCEPTED THEM BEFORE USING THE WEBSITE.

ARTICLE 1 - MANAGEMENT OF PERSONAL DATA BY SAS WHM

1.1 Nature of information collected by WHM

1.1.1 WHM collects and processes the personal data provided by Users on the Site, in particular for the purpose of registering on the Site, making an online booking, receiving the newsletter and / or making contact with WHM customer service.

This information may include, but is not limited to, the names, addresses, telephone numbers and email addresses of the Users, as well as certain financial information, including credit card or credit card numbers, necessary for the payment of the services ordered and the processing of the reservations.

1.1.2 By using the Site, the User agrees to the collection, use and disclosure of information provided by him in accordance with this Privacy Policy.

1.2 Purpose of WHM's collection of information

WHM only processes user data that is strictly necessary for the following purposes:

  • Management and tracking of bookings made on the Site,
  • Improved use of the Site,
  • Management of information on services,
  • Customer Reviews Management,
  • Management of the registration and the sending of newsletter,
  • Creation of anonymous statistics on the use of the Site.

1.3 Storage of information collected by WHM

The personal information provided by the Users on the Site is stored on the server of the host of the OVH Site in France.

The personal information provided by Users is retained for a period that does not exceed the duration necessary for the purposes for which it is collected.

At the end of this period, the personal information provided by Users will be automatically deleted or made anonymous.

At any time, you may request the deletion of your personal information (Article 1.6).

1.4 Treatment of information collected by WHM

The information provided by the Users is intended for the services of WHM, for the purpose of managing the purposes described in Article 1.2 above. They are processed using computer tools.

WHM can, moreover, transmit the information provided by Users:

  • to suppliers or third-party service providers, including postal services, Website providers, and for online payment, transaction processing services, fraud prevention, etc.,
  • To any state body, if it considers in good faith that such disclosure is necessary to respect the law in force, or in the event of legal proceedings,
  • Third party assignees in the event that all or part of its assets are sold.1.5 Sécurité des informations collectées par WHM

1.5.1 Specific security measures are applied by WHM to preserve the confidentiality of the information provided by the Users and to avoid any unauthorized use thereof.

All financial information provided by Users on the Site is stored in a secure site of the financial institution chosen by WHM. Transactions concluded on the Site are protected by an SSL encryption process. However, all Users will be aware that no data transmission over the Internet is 100% secure and that all information communicated online may be potentially intercepted and used by others than the intended recipient.

Any User may, at any time, request the deletion, anonymisation, copying, updating or rectification of all or part of his personal data (Article 1.6).

1.5.2 The website may contain links to third party websites. WHM has no control over the content, the privacy policy and the protection of the personal data of these websites.

The use of information provided by Users to third parties or collected on other websites is not governed by this Privacy Policy.

1.6 Access and modification of information collected by WHM

1.6.1 In accordance with the Data Protection Act and the General European Data Protection Regulation 2016/679 (RGPD), any User may ask WHM, at any time, to access, correct, update or to delete, in whole or in part, the information provided on the website. It may also object to the processing of such information for legitimate reasons and to the use of such information for commercial purposes.

To do this, WHM has set up a section in the customer account of Users registered on the webite entitled "Management of your Data".

Each User thus has the possibility by clicking on the Contact Form link, to request the total or partial deletion of his data.

Users may also contact WHM directly according to the information given in Article 4 below.

1.6.2 Users are responsible for providing WHM with updates or changes to information concerning them, particularly those relating to postal and / or electronic addresses, in order to allow the correct processing of reservations. WHM may also retain, for archival purposes, copies of communications with Users and any response to questions or comments sent to Users by WHM Customer Service.

ARTICLE 2 - COOKIES

For more information, see the dedicated policy in the Legal Notice available on the website.

ARTICLE 3 - MODIFICATION AND UPDATING OF THIS PRIVACY POLICY

This Privacy Policy may be amended and updated. In case of modification or update, the revised privacy policy will be posted on the website, with the latest update date and will come into effect as soon as it is published. It is the responsibility of any User to regularly check the website to remain informed of any change or update of the privacy policy.

ARTICLE 4 – CONTACTS

Any request concerning the treatment of the personal data of the Users can be addressed at any time to WHM:

  • by mail to WHM - Customer Service - 1, rue Mallet Stevens 75006 PARIS
  • by email via the form on the Site in the "Contact" section.
image mask
image mask image mask